TootiSale helps businesses answer Instagram comments and messages. This page explains what data we keep and how to delete it.
Data: your Instagram ID for that business, your username, the messages and comments you sent to that business, and when. Card and national ID numbers in messages are masked before storage.
Purpose: only to reply to you on behalf of that business. Each business's data is kept separate and never sold.
Retention: event contents 7 days, events 30 days, delivery logs 90 days, messages and clicks 180 days.
Sub-processors: Hostinger (server hosting), the email provider, and when AI is on, Anthropic or OpenAI (only the masked message text).
Stop automated messages: send "STOP". Send "START" to resume.
Delete your data: send "DELETE" in a DM, or use the form below. Requests are completed within 30 days.
Contact: privacy@tootisale.com